Returns & Exchanges
We want you to love your Crescent purchase. If you’re not completely satisfied, we’re happy to help with returns or exchanges within 30 days of delivery.
Returns Policy
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Returns must be initiated within 30 days of delivery.
- Final sale items (e.g., clearance or discounted products) cannot be returned or exchanged.
How to Initiate a Return or Exchange
- Visit wearscrescent.com and log into your account.
- Navigate to your order history and select the item(s) you’d like to return or exchange.
- Follow the prompts to generate a return label and packing slip.
- Package your return securely and ship it back to us.
Refund Process
- Once we receive and inspect your return, we’ll process your refund within 5-7 business days.
- Refunds will be issued to the original payment method. Shipping costs are non-refundable.
- Exchanges are subject to product availability. If your requested item is out of stock, we’ll issue a refund instead.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery for assistance.
International Returns
International customers are responsible for return shipping costs and any applicable customs fees.
For any questions, please reach out through our online support system.